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Knowledge creation: absorptive capacity, organizational mechanisms, and knowledge storage/retrieval capabilities

Shih-Wei Chou

Department of Information Management, National Kaohsiung First University of Science of Technology, Taiwan, R.O.C.

Drawing on a knowledge-based perspective of the firm (KBV), this study develops a framework that delineates the interrelationships among 'the roles of individuals as well as organizations,' 'the IT capabilities of knowledge storage/ retrieval,' and 'knowledge creation.' In order to test the feasibility of this framework, we conducted an empirical study. This study employed a survey instrument, which collected data from 1000 respondents from organizations in manufacturing, trade, transportation, service industries, and academic institutions. A total of 271 useable responses were analyzed. The major contributions of this research are to: (a) develop a knowledge management framework based on individual and organizational perspectives; (b) identify the impact of individuals' absorptive capacity, and organizational mechanisms, on knowledge creation; and (c) specify the moderating effect of organizational memory. The implications of the study are provided, and further research directions are proposed.

Key Words: absorptive capacity • organizational mechanisms • organizational memory • knowledge creation

Journal of Information Science, Vol. 31, No. 6, 453-465 (2005)
DOI: 10.1177/0165551505057005
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S.-h. Liao, W.-C. Fei, and C.-C. Chen
Knowledge sharing, absorptive capacity, and innovation capability: an empirical study of Taiwan's knowledge-intensive industries
Journal of Information Science, June 1, 2007; 33(3): 340 - 359.
[Abstract] [PDF]