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The emerging discourse of knowledge management: a new dawn for information science research?

Department of Information Science, Loughborough University, United Kingdom, a.jashapara{at}lboro.ac.uk

Information science has played a limited role in providing fresh insights into the emerging interdisciplinary discourse of knowledge management. There are opportunities and challenges posed by the new discourse. An analysis of the knowledge management literature within information science journals shows a need for a wider academic perspective and a more philosophically grounded one. As the current knowledge management discourse is fragmented, we propose an integrative, interdisciplinary framework that would be useful for resituating knowledge management among scholars and practitioners. The principal pillars of this theoretical framework are organizational learning; systems and technology; and culture and strategy. Current criticisms of the knowledge management discourse are closely examined. The notions of knowledge sharing, social capital and organizational learning processes provide fundamental insights into knowledge management. These processes are explored from a social, cognitive and technological perspective.

Key Words: information science • knowledge management • information management • conceptual framework • theoretical model • knowledge sharing • philosophy

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