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A model of social information need

Acumen, Taunton, UK, nick.moore{at}acumenuk.co.uk

The need for social information has six dimensions: function (why do people need information?); form (what kind of information do people need?); clusters (what do people need information about?); agents (who initiates the information activity?); users (how do needs differ between different groups of people?) and mechanisms (which mechanisms can be used to meet information needs?). These dimensions provide the basis for a model that can be used to analyse social information needs and the ways in which they are met.

Journal of Information Science, Vol. 28, No. 4, 297-303 (2002)
DOI: 10.1177/016555150202800404


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