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Managing the paradox: the valuation of knowledge and knowledge management

Penelope Yates-Mercer

City University, London, UK, paym{at}soi.city.ac.uk

David Bawden

City University, London, UK

The valuation of knowledge, and hence the assessment of the usefulness of approaches and programmes for managing knowledge, is a difficult, yet vital, task. This paper reviews some recent approaches, setting them in a context of wider philosophical and pragmatic issues. It identifies some paradoxical qualities of information and knowledge at the heart of this topic, and considers their implications.

Journal of Information Science, Vol. 28, No. 1, 19-29 (2002)
DOI: 10.1177/016555150202800103
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