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Journal of Information Science
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Records management practices in small and medium-sized enterprises: a study in North-East England

Berenika M. Webster

University of Northumbria at Newcastle, UK

Catherine E. Hare

University of Northumbria at Newcastle, UK

Julie McLeod

University of Northumbria at Newcastle, UK, Julie.McLeod{at}unn.ac.uk

A survey study of 300 enterprises in North-East England yielded new information on the records management procedures in small and medium-sized enterprises. The survey showed that companies with more formalised management structures took a more organised approach to records management, and companies with various formal policies paid more attention to records management. Records management practices seemed to be independent of company size and industrial sector.

Journal of Information Science, Vol. 25, No. 4, 283-294 (1999)
DOI: 10.1177/016555159902500405
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